When you buy things on eBay, you pay the seller before they send you anything. This means that you, as a buyer, are vulnerable to all sorts of problems. You might not get the items you have paid for, or they might be damaged or faulty. Luckily, you have two very important rights when you buy on eBay.
The Right to Receive Your Item.
Maybe the seller never sent the item, or maybe it got lost in the post. Whatever happened, you paid for the item. If it doesnt arrive in the post as described, you have the right to a replacement or a refund, whether its the sellers fault or not.
The fact that you bought something on eBay doesnt mean that you dont have the exact same rights that you would have if you bought it in a shop (these rights are pretty much the sa View the rest of this article