Call Accounting Software’s Telecom Expense Management Can Thwart PBX Hackers

According to Ken Lewis' article "PABX hackers rack up $9000 phone bill," an Australian company's PBX system was cracked by hackers who ran up a huge telephone bill by making lengthy calls to the United Arab Emirates and other unauthorized destinations. Deploying a full featured call accounting system can help reduce vulnerabilities by providing real time call detail records for all calls. Today's sophisticated call accounting software systems can track all PBX, calling card, wireless,3 and VoIP calls in a centralized database. Through the security features alone an enterprise can realize ROI from a feature-rich call accounting system with telecom expense management. Ken Lewis' article ment View the rest of this article